Shipping Policy
1. Flat Shipping Fee
At The Kneverworks, we offer straightforward shipping rates and strive to ensure your items are delivered securely and on time. Please review the following details for our shipping policies.
We charge a flat shipping fee of $9.99 for all orders, regardless of size or weight, excluding oversize items like original paintings.
2. Free Shipping on Orders Over $100
We offer free shipping on all orders over $100, excluding oversize items. Oversize items, such as original paintings, are subject to additional shipping fees, which will be calculated based on weight, size, and destination at checkout.
3. Oversize Items
Oversize items (e.g., original paintings) require special handling and incur additional shipping fees. These fees are determined based on the dimensions and weight of the item and will be calculated at checkout. Free shipping promotions do not apply to oversize items.
4. Shipping Times
Most of our products are made-to-order, requiring 2-3 weeks for production before shipping. Once shipped, U.S. orders typically take 5-7 business days to arrive, while international orders may take up to 3 weeks or more, depending on customs and local postal services.
5. Order Tracking
Once your order has shipped, you will receive a tracking number via email. Please note that tracking may be limited for certain international locations.
6. International Shipping
International customers are responsible for any applicable customs duties, taxes, or fees. We recommend checking with your local customs office for more information.